By accessing or using Julija AI, you agree to these Terms of Service. If you do not agree, please do not use the platform. These Terms should be read together with our Privacy Policy.
The Julija AI platform is operated by Wohl pr, Belgrade, Serbia (PIB: 114425830); contact: beta@julijaai.com — referred to below as "Julija AI", "we", or "us". "Julija AI" is the brand and product name owned by Wohl pr.
By creating an account or using Julija AI, you confirm that you are 18 years of age or older, that you have read and agree to these Terms, and that you are using the service for personal, non-commercial purposes.
If you are under 18, you are not permitted to use Julija AI.
Julija AI is an AI-powered emotional support companion designed to help you explore your emotions, reflect on your experiences, and develop greater self-understanding. It is intended for emotional support, self-reflection, and personal growth only — as a complement to, not a replacement for, professional mental health care.
Julija AI is an artificial intelligence system — when you talk to Julija, you are talking to an AI, not a human.
Julija AI will NOT:
If you are experiencing a mental health crisis or believe you require professional care, please contact a qualified healthcare provider or emergency services immediately.
Julija AI is currently in beta. Beta access is free of charge and lasts until the commercial launch of paid plans. The service is provided for testing and feedback purposes; features, responses, and availability may change, and the service may contain errors or unexpected behaviour. Wohl pr may end or modify the beta with reasonable prior notice.
Upon the launch of paid plans, beta users automatically continue using the service on the Free plan — unless they subscribe to one of the paid plans.
Julija AI is offered in the following plans:
Each plan has monthly usage limits. The limits are technical in nature and applied server-side; exact allowances are available on request via support (beta@julijaai.com). The Max plan is unlimited subject to fair use: it is intended for one person's genuine personal use; automated or scripted use, shared accounts, and resale are prohibited, and hourly rate limits apply to prevent abuse. Wohl pr may adjust limits with the notice described in Section 9.
Prices include applicable VAT where Paddle collects it (see Section 6).
Julija AI includes basic safety protocols to recognise potential crisis situations and provide resources. However, Julija AI cannot call emergency services on your behalf, cannot guarantee it will correctly identify every crisis situation, and is not a substitute for crisis intervention by trained professionals.
If you or someone you know is in immediate danger, contact emergency services immediately.
All content, design, code, and AI systems comprising Julija AI are the intellectual property of Wohl pr ("Julija AI" is the brand and product name) or its licensors. The content of your conversations belongs to you. By using the service, you grant us a limited licence to process and store your conversation content solely for the purposes described in our Privacy Policy.
Julija AI is provided "as is" without warranties of any kind. We do not warrant that the service will be uninterrupted or error-free, that AI responses will be accurate or appropriate for your situation, or that the service will meet your specific needs.
To the maximum extent permitted by law, Julija AI shall not be liable for any indirect or consequential damages, any harm arising from reliance on AI-generated content, or any harm arising from failure to seek professional mental health or medical care. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for damage caused intentionally or by gross negligence, or any other liability that cannot be excluded or limited under applicable law.
If you are a consumer in Serbia, you may initiate out-of-court resolution of a consumer dispute before the bodies on the list maintained by the ministry responsible for consumer protection, in accordance with the Law on Consumer Protection. Wohl pr participates in such proceedings as required by law.
Consumers in the EU retain access to alternative dispute resolution (ADR) mechanisms in their country of residence.
You may delete your account at any time. We reserve the right to suspend or terminate your account if you violate these Terms or abuse the service.
We may update these Terms from time to time. We will notify you of significant changes via email at least 14 days before they take effect.
These Terms are governed by the laws of the Republic of Serbia. If you are a consumer in the EU/EEA or another jurisdiction whose law grants you mandatory consumer protections, nothing in these Terms deprives you of those protections.
Questions about these Terms: beta@julijaai.com — We respond within 30 days.